Boasting three hotels and more than 700 rooms, the Best Western Ruby’s Inn complex serves visitors to Utah’s Bryce Canyon National Park and offers a variety of activities like horseback riding, mountain biking, ATV tours, shopping and hiking.
Ruby’s Inn offers the closest lodging to Bryce Canyon National Park in Utah, and it has done so for more than a century.
We sat down with owner Fred Syrett to talk about the history of Ruby’s Inn, business before the pandemic and what it means to have a banker on their side.
Tell us a little about yourself
My grandfather came out here in 1916, 104 years ago, with my grandmother, my aunt and my father Carl. They came out here to ranch and took out one of the last homesteads in Utah.
After they were here for some time, they found out about Bryce Canyon and they started bringing people in and that’s where they got started.
What do you love about your business?
There’s not much I don’t like about the business. I love the challenge it brings. We meet fun people. It’s been a great business for our family and for our kids to grow up in.
How was business before the pandemic hit?
We were actually ahead of last year. When they closed the park our business pretty much stopped. We had to lay off a lot of employees. It was one of those things that you just make adjustments, but I don’t think it’s the toughest thing Ruby’s Inn ever went through.